Support Coordination

Our Support Coordination service is here to make the journey smoother and more empowering. We work alongside you to understand your plan, identify your needs, and connect you with the right providers who can help you achieve your goals. Our experienced team ensures you have the tools, knowledge, and confidence to make informed choices about your supports.

We believe every person deserves a tailored approach, so our coordinators take the time to listen and guide you through each step. Whether it’s arranging services, managing budgets, or building your capacity to take control of your plan, we’re here to make the process easier. With compassionate support and strong community connections, we aim to create a pathway where you feel supported, independent, and confident in living the life you choose.

Community Access

Our Community Access service is designed to support social inclusion and active participation in the activities that matter most to you. Whether it’s joining a local group, attending cultural events, taking part in recreational activities, or simply getting out and about, we’ll be by your side to make sure you feel comfortable, safe, and supported.

We understand that everyone has unique interests and goals, so we take the time to tailor our support to what you enjoy most. By encouraging independence and building confidence, we help you create meaningful connections with your community. From everyday outings to special events, our focus is on providing opportunities for growth, fun, and belonging—ensuring you are not just included, but truly engaged in the life you want to live.

In-Home Support & Personal Care

Our In-Home Support & Personal Care service is designed to assist with everyday living tasks such as meal preparation, cleaning, personal hygiene, and household routines. Whether you need a little extra help each day or ongoing support, our dedicated team provides compassionate care that respects your privacy, dignity, and independence.

We work closely with you and your family to create a personalised support plan that suits your lifestyle and preferences. From morning routines to evening assistance, our goal is to make daily life easier while empowering you to live with greater confidence and comfort. By focusing on your unique needs, we ensure you receive the right level of support—helping you maintain independence while enjoying the familiarity and security of your own home.

Respite Care

Our Respite Care service provides short-term support designed to give both participants and their carers a well-deserved break. Whether it’s a few hours, a weekend, or longer, we step in to provide high-quality care so that carers can rest, recharge, or attend to other responsibilities with peace of mind.

During respite, participants continue to receive the same compassionate and professional support they are accustomed to. We focus on maintaining daily routines, offering companionship, and encouraging enjoyable activities to ensure comfort and wellbeing. By providing a safe and supportive environment, we not only give carers the opportunity to take time for themselves but also create positive experiences for participants. Respite care is about balance—supporting both carers and individuals to thrive.

Cleaning Services

Our Cleaning Services are designed to support participants in maintaining a tidy and hygienic living environment. From routine household cleaning to deep cleans, we tailor our services to suit your needs and preferences. Whether it’s vacuuming, dusting, laundry, or kitchen and bathroom cleaning, our reliable team ensures your home stays fresh and welcoming.

We understand that everyone’s living situation is different, so we take a personalised approach to provide the right level of assistance. By helping you manage household tasks, we aim to reduce stress and create a safe, comfortable space where you can focus on the things that matter most. Our professional, friendly staff deliver services with care and respect, ensuring your home remains a place of independence, relaxation, and wellbeing.

Transportation

Our Transportation service provides safe, reliable, and comfortable travel assistance to ensure you can stay connected and independent. Whether you need to attend a medical appointment, participate in community activities, or run daily errands, our friendly team is here to support you every step of the way.

We understand that mobility and accessibility are vital for maintaining an active lifestyle. That’s why we offer tailored transport solutions that fit your schedule and needs. Our goal is to make travel easier, giving you the confidence to move around your community and engage in the things you enjoy most. With a focus on safety, punctuality, and respect, we ensure that every journey is smooth, supportive, and designed around your wellbeing.

Allied Health Services

Our Allied Health Services connect you with qualified professionals, including physiotherapists, occupational therapists, speech pathologists, and other specialists. These experts work closely with you to assess your needs, provide personalised treatment, and build strategies that support your physical, emotional, and social goals.

We take a holistic approach, ensuring your care is tailored and coordinated across all areas of your life. Whether you’re improving mobility, developing communication skills, or building capacity for daily living, our allied health team is here to support your progress. By combining professional expertise with compassionate support, we help you achieve long-term outcomes that enhance independence, confidence, and quality of life. With Allied Health Services, you’re empowered to grow, recover, and thrive.

Living Support & Improved Living Arrangements

Our Living Support & Improved Living Arrangements service is designed to assist participants in transitioning into safe, suitable housing that meets their unique needs and preferences. From helping you explore housing options to guiding you through applications and move-in processes, we provide the support you need to feel confident and secure in your living arrangements. Once you’re settled, our team continues to provide ongoing assistance to help you maintain your home and adapt to independent living. This may include developing daily living skills, managing household tasks, or accessing community resources that promote stability and comfort. By focusing on both practical support and personal growth, we ensure you have the tools and confidence to create a home environment where you can thrive.

Employment Support

 Our Employment Support service helps participants build the skills, confidence, and capacity needed to enter the workforce and thrive in their chosen roles. From preparing resumes and practicing interview skills to exploring career pathways, we provide practical guidance tailored to each individual’s goals.

Beyond finding a job, we focus on supporting long-term success by helping participants adapt to workplace environments, develop professional skills, and access training or education opportunities. Our team works closely with employers and community partners to create inclusive opportunities where individuals feel valued and supported. By combining personal development with ongoing workplace assistance, we empower participants to gain and maintain employment that is both meaningful and rewarding.

Capacity Building Support

Reaching long-term goals starts with the right skills, knowledge, and confidence. Our Capacity Building Support service is designed to empower participants to grow their abilities and take greater control of their lives. Whether it’s improving communication, developing social skills, managing daily routines, or learning how to navigate systems like the NDIS, we work alongside you to build the foundation for independence and success.

We understand that everyone’s journey is unique, so our support is tailored to your individual strengths, needs, and aspirations. By focusing on practical skill development, we not only help you achieve your current goals but also prepare you for future opportunities. With encouragement, guidance, and a person-centred approach, our team ensures that you are supported every step of the way—unlocking your potential and creating pathways to a more confident and fulfilling life.

Implementation of Behaviour Support

Our Implementation of Behaviour Support service focuses on using positive strategies to improve quality of life and encourage independence. By working closely with participants, families and support networks, we put tailored behaviour plans into action—addressing challenges in a way that promotes dignity, wellbeing and meaningful outcomes.

We are committed to reducing and where possible, eliminating the need for restrictive practices. Instead, we focus on proactive, person-centred approaches that build on individual strengths and create supportive environments. Our team provides ongoing guidance, monitoring and adjustments to ensure strategies are effective and sustainable. With patience, compassion and collaboration, we help participants develop positive behaviours that support greater inclusion, safety, and overall quality of life.

SIL and SDA

Our SIL and SDA homes are thoughtfully designed for comfort, accessibility, and independence. We provide safe and modern living environments that meet a wide range of physical and support needs — helping participants live with dignity, choice, and control. Purpose-built, fully accessible design, comfortable, high-quality living spaces with 24/7 support options. We work closely with participants, families, and support coordinators to find the right home and supports that align with personal goals and NDIS plans.